For shipping information or questions please reach out to hello@twotwo-official.com.

We know it is hard to choose a racket without taking it out for a spin. If you are an intermediate player looking for a control racket, we are pretty damn sure you will love the PLAY TWO. So, we give you 90 days to try it out. If you’re not 100% in love after 90 days, we’ll give you a full refund.

This right applies only for products with normal wear and tear, meaning the racket can not be broken or severely damaged. Keep the original packaging and use the return label that comes with your order. Please note that the return fee will be extracted from the returned amount of your order.

Return shipping is paid by the consumer.

The general return period is 30 days of the shipment’s arrival. This right applies only when the product and its original packaging can be returned in the same condition as they were received in. Return shipping is paid by the consumer.

Use the return label that comes with your order. We recommend you keep your shipping receipt until you have received your refund. The refunded amount will be paid out from us directly when we have received the product. Please note that the return fee will be extracted from the returned amount of your order.